Canceling a Repair Order

To cancel a repair order

1. Click View > Workfiles from the menu bar. The workfiles Search screen opens.
2. Perform a search to locate the repair order workfile.
3. Click on the repair order workfile, and then click Action > Cancel from the mini-toolbar. The Cancel Repair Order screen opens.
4. From the Open Tasks screen, select Task Complete or Cancel (default) for each item in the list, and then click Next.
5. From the Confirm Cancel screen, select the reason from the Reason Code droplist, and then click Finish. The Repair Order is canceled and the Confirm Cancel window closes.